11 Jun 2019
Sports Booker extends software support to 24/7 availability
Leading online booking system Sports Booker is pleased to announce that as of 13th June 2019 it will extend its software support to 24/7 availability.
As part of this announcement the support services for Sports Booker clients will be transferred to our own dedicated shared service provider TOGIP™ Limited. The biggest benefit resulting from this change is TOGIP™ will now operate a 24 HOURS, 7 DAYS A WEEK SERVICE DESK.
From Thursday 13th June the new support service will operate during ‘Business hours from 9am to 5.30pm’ where you can call or email in with any issues and ‘Outside of business hours 5.30pm to 9am’ to call or report emergency issues.
David Pepper, Account Manager at Sports Booker said: ‘This is a landmark day for Sports Booker clients. Under new ownership the company was committed to introducing 24 hour, seven day a week client support services and I’m delighted the program of training and handover has been completed ahead of schedule. The team at our shared services provider TOGIP are looking forward to helping deliver Sports Booker client expectation and deliver long term sustainable service desk commitment’
The team at TOGIP™ are looking forward to helping deliver Sports Booker client expectation and comprehensive client care and support service.