No, Sports Booker is licenced on a per site unlimited basis (within reasonable usage), so you should never have to upgrade your site licence.
Nothing, there is no service level agreement as all support and updates are included in your low cost monthly licence fee.
Sports Booker is intuitive and for most people it takes about an hour to be able to use the system competently to take a booking, amend it or create a member.
We offer email and telephone support as part of the monthly subscription fee. Our support desk is manned by our support analysts, with over 25 years experience within the IT support field.
Yes, this is carried out by our staff during the pre-configuration stage.
No. Sports Booker is a cloud based system and whilst it can be “Iframed “ into your site or you can move to your Sports Booker system by means of a button on your main website it does not have to be integrated with your systems and will not pose a security risk.
There are several tiers of backup at the high security data centres, with dedicated mirrored servers, huge bandwidth capability and uber-fast backup capability, so switching from one server to another should not be noticeable.
With our data centers, your data will always be securely stored within the UK. Our ISO 27001 certified, tier 3 standard data centres are secured to UK government IL4 standards, and with 100% power availability and built-in redundancy for all critical components, you can be assured your mission critical applications will always be online.